Water supply, wastewater, solid waste and energy are services traditionally provided by the public sector. Pressure on making the provision of these services self-sustainable or more responsive to a higher standard of service demanded by the customers is forcing providers to become more autonomous, transparent and accountable. This process poses major challenges to all stakeholders.

Achieving the water-related Millennium Development Goals to halve the proportion of people without access to safe water or basic sanitation by 2015, will require substantial investment and improved technical and managerial performance by water utilities. In Vietnam, public water companies have a critical role in water sector.

If you have a need for consultancy support concerning utility management in the water, wastewater, solid waste, and energy sectors, we can provide specialist services in the following areas:

- Strategy development, incl. missions, legal framework, organization principles, ownership, technical, marketing.
- Market analysis and institutional assessment, incl. SWOT, legal, financial, technical, environmental and HRD issues.
- Business Plans, incl. investment planning, budgeting, institutional and HRD planning, marketing plans.
- Implementation, incl. management, organizational issues, financial management, international auditing, procedures manuals, levels of service, HRD, IT systems.
- Operations, incl. operation and maintenance planning, O&M manuals, equipment inventories, MIS, training, customer relations.
- Exit strategies, incl. extension of existing arrangements, transfer back to public ownership, progression to full privatisation

Using Grontmij | Carl Bro Vietnam as consultant for your project will ensure a high level of expertise combined with global experience and give you confidence throughout all phases of your project together with an inspired and committed partner.